How Leaders Can Set Clear Performance Expectations for Their Teams

How Leaders Can Set Clear Performance Expectations for Their Teams

Employees cannot consistently meet expectations they do not fully understand. Yet this happens surprisingly often. A manager tells someone to “be more proactive,” “improve quality,” or “take more ownership,” then becomes frustrated when the employee interprets those instructions differently than expected. Clear expectations remove much of that guesswork. Learning how leaders can set clear performance … Read more

How Leaders Can Give Constructive Feedback That Encourages Improvement

How Leaders Can Give Constructive Feedback That Encourages Improvement

Giving feedback sounds simple until you actually have to tell someone that their work needs to improve. Maybe an employee keeps missing deadlines. A talented colleague dominates meetings. Someone produces good work but communicates poorly with clients. You know the issue needs to be addressed, but you also do not want the conversation to destroy … Read more